EMERGENCY REPORTING PROCEDURES
The Safety and Security Office, located on campus, responds to everyday concerns. The phone number is 778-5083. In an emergency, Broome County Communications dispatches appropriate services including Campus Safety and Security Officers and off-site emergency response teams. Broome County Communications can be reached as follows:

Blue Light/Call Boxes:
The call box is a direct link to Broome County Communications. Press the call button. Communications will respond. Speak loud enough for Communications to hear. Call Box Locations (all boxes are on the exterior of the building):
* Library - southeast corner (off parking Lot 18)
* Student Center - southeast corner (near Alumni Road building entrance)
* Student Services - Northeast corner (near parking Lot 16)
* Decker Center - Southeast corner (at base of stairs near Parking Lot 1)

When calling in an emergency -

• State your location: Broome Community College Campus – building, floor, and room.
• Identify the type of situation requiring emergency assistance.

These calls should be made when it is safe to do so. Generally this is after evacuating a facility or an area if your personal safety is at risk. Consult the procedures for the specific threat.

You may also pull a fire alarm pull box to report a fire. It is recommended that you pull the alarm box near the exit as you depart the building.

INCIDENT MANAGEMENT
Incident response is both event and location specific. However, the response foundation is as follows:

Incident Command Center
In the event of a campus wide emergency, a temporary Emergency Operations Center will be established. The primary location shall be the President’s Office Suite (Wales-107.) If this location becomes unsuitable for any reason the secondary Emergency Operations Center office will be the Computing Resources Center (Business Building, Room 123).

Visitors/Contractors
In an emergency campus staff should take note of all scheduled appointments. Report potential visitors/contractors that may be on campus to Security. If the individual visiting you, is still on campus provide assistance regarding emergency procedures. The Director of Campus Safety and Security will work with all contractors to ensure coordination of their emergency procedures with the BCC Emergency Response Plan.

Evening/Night Operations
The Officer on duty will notify the Director of Campus Safety and Security and lead Plant Operations staff. The Officer will manage Plant Operations on scene until the Director of Campus Safety and Security arrives. If unable to reach the Director of Campus Safety and Security, the Officer will contact the VPAFA.

ALARM SYSTEM
BCC maintains a Simplex alarm system. The alarm system is set off by fire only or by a pull station. Alarm bells are located in each building. In addition, verbal communication may be used for a given emergency. Review the procedures for each type of emergency.

ESCAPE ROUTES
When evacuation is necessary individuals must leave by means of the nearest exit (see Appendix C.) Attached are the floor plans for each campus building. Escape routes and exit routes are color-coded to assist in the identification of the nearest exit based on your location.

Handicapped Evacuation Procedures
Faculty, staff and students who are on-scene, not handicapped, and not incapacitated by the emergency, shall immediately assist handicapped individuals to evacuate the building, i.e., direct or assist them to the nearest clear exit or area of refuge (do not use elevator). Those assisting the handicapped in evacuating may wait with the disabled person at the exit or head of stairwell for emergency personnel, or assist the handicapped person through the exit or down the stairwell area of refuge if in imminent danger. Campus Safety and Security and emergency personnel coming on the scene will first search these areas, exits and tops of stairwells, to evacuate any remaining individuals needing assistance.

Instructors shall brief all students on evacuation procedures. This must include information regarding accessible exits, and designated areas of refuge for the handicapped, i.e., exit door areas at grade or with ramp, and tops of stairwells on upper floors. This shall be done during the first class period of the semester. Workcenter supervisors shall provide similar instruction on evacuation procedures to employees during their first day of employment.

The handicapped include individuals with limited ability in areas other than a physical handicap. Persons with disabilities are not required to notify BCC of their limitations. Instructors and supervisors cannot report a disability without the individual's permission. Therefore, during the evacuation briefing, encourage students to notify the Office of Campus Safety and Security if they will need special assistance during an emergency.

STAGING/SAFE AREAS
Depending on the emergency, evacuation or in-place sheltering may be necessary. For staff the Director/Chairperson in your area shall identify the appropriate location for each. Instructors shall provide this information to students. Upon reaching the appropriate location the Director/Faculty must account for students/staff. A safe area after evacuation should be at least 200 feet from the building (see Appendix C.) A safe in-place sheltering location should provide protection from the possible threat (tornado, chemical attack, etc.) If assistance is needed for selecting a safe area, contact the Director of Campus Safety and Security.

TRAINING
Periodic training is required to ensure all new staff have received training and existing staff have received a review and update on the Emergency Response Plan. The following procedures will be performed annually.

General
The Director of Campus Safety and Security will review the emergency plan with Deans, Chairpersons and Directors. Each work center will be responsible for training their staff on the emergency plan. Deans and Chairpersons must ensure all faculty/staff have a thorough understanding of the plan and provide instruction to students on the first day of class regarding the procedures in the event of an emergency. Select staff will be trained in the use of fire extinguishers. Anyone who has not been trained in the use of a fire extinguisher must evacuate immediately.

Special
Personnel assigned to special tasks associated with a given emergency will receive training from the Director of Campus Safety and Security regarding the hazards and their responsibilities. This includes Evacuation Assistants and individuals identified to use fire extinguishers during an emergency. All other personnel must evacuate buildings or follow the instruction of emergency response personnel as directed.

Practice
The Director of Campus Safety and Security will coordinate with the President, all VP’s, Director of Campus Plant Operations, Broome County Emergency Services, Broome County Communications and Broome County Government Security Division, and the local Fire Department to schedule all evacuation exercises and fire drills. The Director of Campus Safety and Security will work with Plant Operations and Campus Security staff to implement all drills and shall document each drill in a report to the Vice-President for Administrative and Financial Affairs. The report will provide information to meet annual requirements of the New York State Department of Education.

CONTACTS
For more information on the Emergency Response Plan contact the Director of Campus Safety and Security at 778-5379.

FIRE
- The Simplex alarm system will be activated by smoke or fire or pull alarm. Alarm bells and strobe lights must be observed at all times and evacuating of the building shall proceed.

- When an alarm is activated, everyone shall exit the buildings immediately via the appropriate exitway.

- If you observe a fire and the alarms system has not been activated, exit the immediate area. As soon as it is safe, pull an alarm or use the 911/9-911 emergency response number to notify emergency services.

- Do not stop to use a fire extinguisher unless you have been trained in its use and to recognize an incipient fire that can be managed by the available extinguisher.

- If you are exiting through a closed door, use the back of your hand to feel the top of the door, the doorknob, and the crack between the door and doorframe before you open it. Never use the palm of your hand or fingers to test for heat -burning those areas could impair your ability to escape a fire (i.e., ladders and crawling).
* If the door is cool, open slowly and ensure fire and/or smoke is not blocking your escape route. If your escape route is blocked, shut the door immediately and use an alternate escape route, such as a window. If clear, leave immediately through the door. Be prepared to crawl. Smoke and heat rise. The air is clearer and cooler near the floor.
* If the door is warm or hot, do not open. Escape through a second exit that may include a window. If you cannot escape, hang a white or light-colored sheet outside the window, alerting fire fighters to your presence.

- If you must exit through smoke, crawl low under the smoke to your exit - heavy smoke and poisonous gases collect first along the ceiling.

- Close doors behind you as you exit to delay the spread of the fire.

- Move to the safe area 200 feet from the building that has been identified by the Director of your department or the instructor.

- A headcount will be taken to by instructors and workcenter supervisors to ensure everyone has exited. The evacuation Assistant will confirm with these individuals that the evacuation is complete. This measure is critical to the safety of the evacuees and to protect the emergency response personnel who must manage the fire and any trapped occupants.

- Once you are safely out, stay out at the safe area. Await further instructions from the Campus Safety and Security, the Evacuation Assistant assigned to your building, or other response team personnel.

BOMB THREAT

Immediately report bomb threats to Campus Safety and Security Director at x5379 or in the Campus Security Office at x5083 in Room 102 of the Student Services Building. Upon receipt of a threat or observation of a suspicious object/parcel, follow the appropriate procedures described below.

Verbal Telephone Threats

- Remain calm and listen carefully. Keep the caller on the line as long as possible so that you can gather more information. Ask the caller to repeat the message. Record every word spoken by the person. If you have a digital phone, record the caller’s phone number. This information will be needed by the Campus Safety and Security Department.

- If the caller does not indicate the location of the bomb or the time of possible detonation, ask the caller for this information.

- Pay particular attention to background noises such as motors running, music or any other nose, which may give an indication as to the location of the caller.

- Listen closely to the voice (male/female), voice quality (calm/excited), accents or speech impediments and (Young or Old)

- Immediately notify the Campus Safety and Security Department of the bomb threat at extension at x5379 or 5083.

- Since the Campus Safety and Security representative will want to speak first-hand with the person who received the call, he/she shall remain available until Campus Safety and Security arrive. Or the individual receive the call may be asked to meet with Campus Safety and Security at another location.

- Remain calm and do not discuss the threat with others.

- If evacuation is ordered, proceed to a safe area away from the building (see Appendix C.)

Written Threats

- Immediately notify Campus Safety and Security upon receipt of a threat at extension 5379 or 5083.

- Promptly write down everything you can remember about receiving the threat. This information will be needed by the Campus Security. Location, Room, area wall, floor, etc.

- Remain calm and do not discuss the threat with others.

- Save all materials, including envelopes or containers. Once the message is recognized as a bomb threat, further unnecessary handling should be avoided.

Suspicious Parcel or Object

- Immediately notify Campus Safety and Security of all suspicious parcels/objects at extension 5083 or the Director of Safety & Security at x5379.

- Keep anyone from handling or going near the object.

- Promptly write down everything you can remember about locating or identifying the parcel. This information will be needed by the Campus Safety and Security.

- Remain calm and do not discuss the threat with others.

Bomb Threat Management

- Upon receipt of the Bomb Threat the Campus Safety and Security Officer will notify appropriate law enforcement units and the Director of Campus Safety and Security. The Director of Campus Safety and Security will apprise the VPAFA or Command Administrator of the threat.

- The Director of Campus Safety and Security will deploy the necessary Evacuation Assistants. For each building, the first name on the list will be called to report the nature of the emergency. That person will contact the other team members. Evacuation Assistants shall await fire instructions. Refer to Appendix C.

- The Director of Campus Safety and Security will establish direct communication with the responding local law enforcement agencies.

- The Director of Campus Safety and Security will consult with local law enforcement and evaluate the threat. A recommendation will be presented to the President or Command Administrator regarding a course of action.

- If a decision is made to evacuate, the Evacuation Assistants will help empty buildings and perform searches as per training provided by the Director of Campus Safety and Security.

- Communication between the Evacuation Assistants at each building and the Command Center shall be accomplished with the assistance of Plant Operations. If it is safe to do so, two-way radios may be used. Where radio use is not advised, the building Evacuation Assistants shall appoint one or more individual in the group as messengers.

- If evacuation is not advised, Evacuation Assistants shall perform searches as described unit training and/or follow special instructions as provided by the Director of Campus Safety and Security.

- Upon the discovery of any unusual device, package or parcel in a room or area, the following actions shall be taken as prescribed in the Evacuation Assistant Training.

- The President or Command Administrator or designee shall be responsible for disseminating information to the media about the incident.

CHEMICAL EMERGENCIES
There are two types of chemical emergencies that can occur on campus, a chemical leak or chemical attack. A chemical attack is the deliberate release of a toxic or unknown gas, liquid or solid that can possibly poison people and the environment. This can be associated with a terrorist act. A chemical leak is associated with a malfunction of a system or activity on campus. The most significant leak concerns are a natural gas leak or the ammonia in the ice center ammonia refrigeration unit.

Natural Gas Leak
Leaks can occur on indoor lines or when outdoor lines are damaged. In the event of a gas leak follow the three R’s: Recognize, React, and Report.

- Recognize
* In its natural state, natural gas is colorless and odorless. Utility companies add a distinctive odor, rotten eggs, to make even the smallest leaks easier to detect. You should smell this odor when a leak occurs. Other signs of a leak include a blowing or hissing sound, Dead or discolored vegetation in an otherwise green area, flames (if a leak has ignited), dirt or dust blowing from a hole in the ground and/or Bubbling in wet or flooded areas.

- React
* Assess the immediate threat to human life if a fire or explosion were to occur
* Evacuate the area as needed by providing verbal instructions and move 200 feet away from the area of the leak or the building. When in doubt about the level and possible threat, evacuate.
* TURN OFF AND DO NOT USE cellular phones, radios, pagers.
* DO NOT TURN ON/OFF flashlights, lights, alarms, electrical equipment, elevators or other device capable of producing static electricity, sparks, arcs or open flame.
* If possible, stay away from carpeted areas to avoid sparks of static electricity.
* Do not start vehicles.

- Report
* When you are away from the gas leak contact Security or call 911.
* Security will notify Plant Operations and Maintenance.

Ammonia Leak - Ice Center
* In the event of an ammonia leak, an alarm horn will sound in the refrigeration room. Upon hearing the alarm ice center staff or maintenance personnel will check the alarm level. The Director of the Ice Center or designee shall contact Security regarding the need to evacuate.
* Occupants of the Student Center and Ice Center should evacuate as needed and move at least 330 feet up wind of the ice center. Typically up the hill away from Front Street
* While evacuating the building, if safe to do so, Ice Center staff shall contact call 911.
* Security will notify the Director of Campus Safety and Security and coordinate Plant Operations on site with emergency response units until the Director of Campus Safety and Security comes on site.
* HAZMAT will be established and maintained until the leak is brought under control.

Chemical Attack
Typically notification of a terrorist act will come through local law enforcement agencies. Actions described below offer procedures to follow in the event of a threat. A chemical attack may occur without advance waning. Signs of a chemical attack include many people suffering from watery eyes, twitching, choking, having trouble breathing or losing coordination. Many sick or dead birds, fish or small animals are also cause for suspicion. The following also provides procedures to follow when an incident occurs without warning.
* If a threat of a chemical attack is received, the Director of Campus Safety and Security will notify the VPAFA or Command Administrator.
* If necessary, and time allows for a safe evacuation of the campus, the President or Command Administrator will close the College. Deans, Directors and Chairpersons will be contacted and instruct faculty, staff, and students regarding the evacuation.
* If time does not permit a safe evacuation or an evacuation would require individuals to pass through contaminated areas, Deans, Directors and Chairpersons will be contacted to instruct faculty, staff, and students to seek shelter. Procedures for in-place sheltering are provided below.
* Directors/Deans and or Chairpersons in the building will take the lead and ensure exterior doors and windows, and air vents are closed as quickly as possible.

-Plant Operations staff assigned to the building will turn off all fans and heating and air conditioning systems. Some systems automatically provide for exchange of inside air with outside air. These systems, in particular, need to be turned off, sealed, or disabled.
- If told there is danger of explosion, close the window shades, blinds, or curtains.
- All individuals will be directed to gather whatever essential disaster supplies are available in the building from offices, custodial closets, etc. This includes items such as nonperishable food, bottled water, battery-powered radios, first-aid supplies, flashlights, batteries, duct tape, plastic sheeting, plastic garbage bags.
- Select interior room(s) above ground floor, with the fewest windows or vents. Room(s) should have adequate space for everyone to be able to sit. Avoid overcrowding by selecting several rooms if necessary. Large storage closets, utility rooms, pantries, copy and conference rooms without exterior windows will work well. Avoid selecting a room with mechanical equipment like ventilation blowers or pipes. This equipment may not be able to be sealed from the outdoors.
- It is ideal to have a hard-wired telephone in the room(s) you select. Call emergency contacts and have the phone available if you need to report a life-threatening condition. Cellular telephone equipment may be overwhelmed or damaged during an emergency.
- Take emergency supplies and go into the room you have designated. Seal all windows, doors, and vents with plastic sheeting and duct tape or anything else you have on hand. Do not cover glass, just joints.
- Write down the names of everyone in the room, and call the Command Center designated contact to report who is in the room, and their affiliation with the college (student, employee, visitor).
- The Director of Campus Safety and Security will monitor law enforcement communications as well as local radio and television, or use the Internet. The Command Administrator will be kept apprised of the situation and provide further instructions. Wait at your location until you are told all is safe or to evacuate.

BIOLOGICAL THREAT
A biological attack is the deliberate release of germs or other biological substances that can make you sick. Biological agents must be inhaled, enter through a cut in the skin or be eaten to make you sick. Some biological agents, such as anthrax, do not cause contagious diseases. Others, like the smallpox virus, can result in diseases you can catch from other people.

Unlike an explosion, a biological attack may or may not be immediately obvious. While it is possible that you will see signs of a biological attack, as was sometimes the case with the anthrax mailings, it is perhaps more likely that local health care workers will report a pattern of unusual illness or there will be a wave of sick people seeking emergency medical attention. You will probably learn of the danger through an emergency radio or TV broadcast, or some other signal used in your community.

The BCC mailroom staff have been trained to recognize suspicious packages and will contact the Director of Campus Safety and Security for appropriate action. If you receive a suspicious package directly, take the following precautions:
- Quickly get away.
- Protect yourself. Cover your mouth and nose with layers of fabric that can filter the air but still allow breathing. Examples include two to three layers of cotton such as a t-shirt, handkerchief or towel. Otherwise, several layers of tissue or paper towels may help.
- Wash with soap and water.
- Contact the Director of Campus Safety and Security.
- If you become sick seek emergency medical attention.

TORNADO
A tornado is a violently rotating column of air extending from a thunderstorm to the ground. They are most likely to occur during the spring and summer months between 3 p.m. and 9 p.m., but can occur at any time of day or night and at any point in the year. When conditions are right for a tornado the National Weather service will issue a Tornado Watch. This means tornadoes are possible. If they issue a Tornado Warning, a tornado has been sighted or indicated by weather radar.

Tornado Watch Procedures
- The Director of Campus Safety and Security will monitor NOAA Weather Radio and commercial radio or television newscasts for the latest information and keep the VPAFA apprised of conditions.
- If necessary, the President or Administrator in Charge will close the College. Deans, Directors and Chairpersons will be contacted and instruct faculty, staff, and students regarding the closure.
- In the event time does not permit a safe evacuation, Directors and Chairpersons will be contacted to instructor faculty staff and students to seek shelter. Appropriate shelter locations are listed below under Tornado Warning.

Tornado Warning Procedures
- When a tornado has been sighted, go to shelter immediately.
- Seek shelter in buildings as listed below.
- If you are in a building without a basement, go to an interior room on the lower level (closets, interior hallways). Put as many walls as possible between you and the outside. Get under a sturdy table and use arms to protect head and neck. Stay there until the danger has passed.
- Stay away from windows, doors and outside walls. Go to the center of the room. Stay away from corners because they attract debris.
- If caught outside with no shelter, lie flat in a nearby ditch or depression and cover your head with your hands. Be aware of potential for flooding.

Shelter Locations
Seek shelter in the basement of the following:
Applied Technology, Arts Annex, Business, Mechanical, and Titchener

Seek shelter as indicated:
BC Day Care Center - go to the hallway between the children’s rooms
Campus Services - go to the hallway between the bookstore and room 112
Student Center - go to the hallway between the gym & the Food Court. Avoid Lobbies
Student Services - move the hallway between the Security Office and the Financial Aid Office
Wales - go to the hallway between the administrative offices and Human Resources
Science - Main floor corridor
Decker - Around floor, hallways avoiding the Lobby
901 Front Street - Hall in faculty office area
Library - Lower level corridor

EARTHQUAKE
Although a number of Earthquakes have occurred in New York State, a few with a measurable amount of damage have occurred, there is a minimal threat in the Broome County area. Procedures have not been established other than the basic emergency guidelines. In the unlikely event action is needed, review the general procedures, observe the precautions listed below, and await further instructions.

- Stay inside until the shaking stops and it is safe to go outside. Most injuries during earthquakes occur when people are hit by falling objects when entering or exiting buildings.

- Drop, Cover and Hold On! Minimize your movements during an earthquake to a few steps to a nearby safe place. Stay indoors until the shaking has stopped and you are sure exiting is safe.

- If you are indoors, take cover under a sturdy desk, table or bench, or against an inside wall, and hold on. Stay away from glass, windows, outside doors or walls and anything that could fall, such as lighting fixtures or furniture.

- If there isn’t a table or desk near you, cover your face and head with your arms and crouch in an inside corner of the building. Doorways should only be used for shelter if they are in close proximity to you and if you know that it is a strongly supported load-bearing doorway.

- If you are outdoors, stay there. Move away from buildings, streetlights and utility wires.

- If you become trapped in debris:
* Do not light a match.
* Do not move about or kick up dust.
* Cover your mouth with a handkerchief or clothing.
* Tap on a pipe or wall so rescuers can locate you. Use a whistle if one is available. Shout only as a last resort - shouting can cause you to inhale dangerous amounts of dust.

- If you must go out after an earthquake, watch for fallen objects, downed electrical wires, weakened walls, bridges, roads and sidewalks.

- Be prepared for aftershocks. These secondary shock waves are usually less violent than the main quake but can be strong enough to do additional damage to weakened structures.

- If the electricity goes out, use flashlights or battery powered lanterns. Do not use candles, matches or open flames indoors after the earthquake because of possible gas leaks.

- Evacuate the building if fumes are detected and the building is not well ventilated.

WORKPLACE VIOLENCE
Intervention is the key to workplace violence situations. A list of behaviors and attitudes are listed in Appendix D that can be used to indicate the potential for disruptive, threatening, or violent behavior. If you observe a pattern of such behaviors and attitudes that causes you concern, please contact Campus Safety and Security. The Director of Campus Safety and Security will work with the appropriate Department to discuss procedures for diffusing the situation. Appendix D also contains procedures for diffusing a potential violent situation where no direct threats or weapons are involved.

For crimes in progress, violent incidents or specific threats of imminent violence:
- Get yourself and others to safety as quickly as possible.
- Immediately contact Campus Safety and Security at 5083 or use the 911/9-911 calling system. If you are able, use a phone out of sight/hearing of the individual or ask another to call for help.
- Do not attempt to intervene physically or deal with the situation yourself. It is critical that Campus Safety and Security take charge of any incident that can or does involve physical harm.
When making the call stay on the line and provide the following information
- Location
- Name
- Nature of the problem
- Number of individuals involved
- Whether or not weapons are involved

* The Campus Safety and Security Officer will contact appropriate response agency, report to scene, and/or coordinate response activity
* At the scene the Campus Safety and Security officer will take action as needed
* diffuse the situation
* make an arrest
* request a medical transfer
* refer the situation to the Campus Administration

Hostage Situation
If you are involved in a hostage situation:
- Contact Campus Safety and Security or activate the 911/9-911 call system, if possible, and supply as many details as possible including number of persons involved, description of hostage takers, weapons displayed, threats made, etc.
- Campus Safety and Security will contact appropriate law enforcement agencies and the Director of Campus Safety and Security.
- The Director of Campus Safety and Security will contact the VPAFA or Command Administrator and keep them apprised of the situation.
- The VPSCA will communicate with media and county officials as needed.
- Do what you are told without argument.
- Do not attempt to negotiate or argue with the hostage taker.
- Try to get others to remain calm. Tell them to do what they are told.

Enter BCC Today, and visit the Faculty/Staff Links area
to view the Emergency Action Plan Appendices