Faculty Technical Support

Technical support is provided through our online documentation, and by access to our local and SLN Help Desks.

At the Online@SUNYBroome website,  faculty can find information on:

• Setting Up Your Computer to Meet ANGEL System Requirements.
• Retrieving Your ANGEL Username and Password
• Software Resources and Technical Requirements.
• BCC Specific ANGEL Help and How-To Guides

Additional online documentation specific to ANGEL is located at the SLN Knowledge Base.

The Instructional Designers in the Teaching Resource Center are available to assist faculty on a walk-in basis during open lab hours on Wednesdays from 12-2 and Thursdays from 9 - 11.  They can also be reached during normal office hours at (607) 778-5611 and tch_ctr@sunybroome.edu .

Faculty can also direct their technical questions with ANGEL to the SLN Help Desk.  Problems with usernames or passwords are addressed by our local BCC Help Desk.