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  Online@SUNYBroome | Learning Online | Teaching Online | Teaching Resource Center

Getting Started

New Online Faculty


Faculty Resources

Getting Help

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Password Help

Troubleshooting & Support

Request Forms & How-to Guides for ANGEL


Supporting Online Students

Help Desks

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Faculty Technical Support

Technical support is provided through our online documentation, and by access to the local SUNY Broome Help Desk and Open SUNY Support Services.

At the Online@SUNYBroome website,  faculty can find information on:

Additional online documentation specific to ANGEL is located at the Open SUNY Knowledge Base.

The Instructional Designers in the Teaching Resource Center are available to assist faculty on a walk-in basis during open lab hours on Mondays from 12-2 and Thursdays from 9 - 11.  They can also be reached during normal office hours at (607) 778-5611 and .

Faculty can also direct their technical questions with ANGEL to the Open SUNY Support Services.  Problems with usernames or passwords are addressed by our local SUNY Broome Help Desk.

Updated: 8-21-14