FACULTY

Computing Services Request (CSR) - For Faculty/Staff ONLY

Computing Service Requests (CSR) is the place to request service from the Information Technology Services department. This includes computer, phone, programming, operations, and most other service requests. If your current problem is preventing you from being able to submit a CSR, please contact your department secretary or worker. 

To create a request

- Go to CSR
- Click on New Request
- Complete the CSR
- Click Send Request.

Your pending and completed CSRs can be located by clicking on the "User View" icon.

When should a CSR be used?

A CSR should be completed for the following reasons (Guidelines below for specific workgroup and service type choices):

Operations
Appworx
EPrint
Job Submissions

Programmers
Argos Reports
Banner INB or SSB

Tech-Media Services
PC (tower), monitor, mouse, keyboard, or printer request, network, email and/or issues.
Software installation upgrades or troubleshooting.
Media Room installations, maintenance, or troubleshooting.
O: drive permissions or access

Telephone
Telephone or voicemail setup/troubleshooting/questions.

Websites
Contact the Marketing & Communications/Events Services/Public Affairs Office.
DO NOT PUT THROUGH A CSR!

Note: It is very important to select the correct Work Group and Service Type for the assignment of the request.

You are a:

Student

Faculty/Staff

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