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Help Desk

HelpDesk services are provided to aid students with questions or problems related to campus technology use. The HelpDesk staff is comprised of fellow students who offer on demand help, training and how-to sessions. Visit the HelpDesk web page for available hours and other great tips.

**Note** There is a new way to securely FTP from off campus. Please see our tutorial section for further details or look at Application Portal Server, (APPS) on our online printable guide.

Helpful guides and booklets are available in the HelpDesk office on many computer applications.

You may contact the HelpDesk using the following methods:

· Email: helpdesk@sunybroome.edu
· AOL IM: BCCHLPDSK
· Drop-in: Library, Room 102D
· Telephone: 607.778.5CHD (5243)

Visit our Tutorial Area for various examples of working with computers at BCC.

HelpDesk Hours

Mon/Wed 9am to  6pm

Tues/Thurs/Fri 9am to 5pm

Closed on Saturday and Sunday